Guides
AI, translation and limits
Use AI deliberately, preserve original content and review results.
Enable a specific task
AI may assist with answers, content or translation when provided by a product and enabled by an authorized person. Signing in or changing UI language does not automatically enable AI, request Google API permissions or submit your files.
Review sources and results
Check the source/version used by AI when shown. AI can be wrong or incomplete; translation does not change the original author or text. Confirm with staff before decisions involving bookings, orders or payments.
Limits and upgrades
AI/translation may have free allowances and upgrades by product. At the limit, AI pauses as disclosed; overage is not automatic. Non-AI functions follow their own access and availability, including Connect’s external buttons.
Reach a person
If an answer is insufficient or you prefer not to use AI, select an available staff/support destination or another SME contact channel. A handoff request does not mean a person has accepted it; wait for an actual connection confirmation.