Account and data deletion
Choose what to delete and submit a request safely.
On this page
1. Choose the scope
State which product, specific content or VINTOLK account you want deleted. A shared account may affect sign-in across products. We clarify the scope before irreversible account actions.
2. Submit a request
Use a supported in-product deletion function, or email [email protected] from the address associated with your account. Include the product, requested scope and reply contact. Do not send passwords, tokens, OTPs or full private files just to request deletion.
3. Verification and handling
We verify authority with suitable minimal information, clarify the scope and reply with the result or a request for necessary details. A fixed completion period is not promised unless the service has committed to it. Retention required for obligations or disputes is explained and use limited to that purpose.
4. Local information and copies
A request to the operator does not automatically erase MY DATA, browser storage, encrypted exports or separate devices. Preserve what you need, then use supported app or device removal controls. Recipients’ copies and business data under another administrator do not automatically disappear when a personal account is deleted.
5. Disconnecting Google is different
You can revoke access in your Google Account’s third-party connections. This does not replace a request to delete information VINTOLK already received or delete your Google Account data. To revoke and delete VINTOLK information, complete both actions for the agreed scope.